I never thought THIS would happen, to anyone, EVER.......

I was actually told by a supervisor at a collection agency (NCO) to 'QUIT CALLING US!!!'

WOW!!!

I only wanted a copy of the bill I had paid for the house over on Maplecrest, and they kept transferring me to the wrong department. Now I know what to do when they call me: tell them they have the wrong 'department' and 'transfer' them to another 'department'. Thanks to Ilean at NCO for this great idea! I'll have to pass it on to others on the forums regarding NCO.